Do you ship internationally?
We offer local and international shipping. Every order is prepared per request. (for international shipping pricing please contact us directly )

Once the order is dispatched, you will receive a tracking number in a notification email.

When will I receive my jewellery?

Standard Shipping: 5-7 Business days
Express Shipping: 2 Business days

Is there a way I can pick up my order?
For store pickup, please click on showroom locator page for more information about store hours and directions.

What is MIMZO’s return and exchange policy?
We will happily accept unworn, undamaged or defective full price products for exchange or refund on merchandise credit within 14 days of receipt date. Refunds are made in the form of a credit voucher, redeemable at MIMZO store.

Is it possible to cancel my order?
Yes , you can cancel your order within the first 24hrs from ordering

What are the ring sizing options?

We tailor all sizes. Kindly measure your size with a thread and share the details with us through a private message or at shahnas@mimzojewellery.com

How to take care of MIMZO pieces?
Before coming into contact with chemicals or water, be sure to always remove your pieces. -Prevent scratches on your jewelry by avoiding contact with hard surfaces. 

Prevent oxidation by wearing and enjoying your MIMZO pieces regularly. 

Keep your jewellery in optimal condition by storing it in a pouch, box, or hanging it up. 

When storing your jewellery, wrap each piece separately in a cotton cloth for added protection.